🚧 System Updates Coming to Boone Drug Locations
Boone Drug is rolling out important system updates over the next two months to improve service reliability and enhance your experience.
🗓️ Starting September 3, 2025, updates will begin at:
- Boone Drug at Deerfield
- Boone Drug at New Market
These locations will be the first to convert to the new PioneerRx system, with additional stores following on the schedule below:
| LOCATION | GO LIVE DATE |
|---|---|
| King Street & Warrensville | September 9, 2025 |
| East Burke & Village | September 16, 2025 |
| Avery & Crossnore | September 23, 2025 |
| Halsey & Greenway | September 30, 2025 |
| Mountain City & Hampton | October 7, 2025 |
| Medical Arts | October 14, 2025 |
🔧 What to Expect:
- Smoother prescription processing
- Faster in-store service
- Enhanced customer support tools
📱 Temporary Service Suspension: During this update period and when your location goes live, the Boone Drug mobile app and website profile access will be temporarily suspended. For assistance with prescription refills, please call your location of choice directly.
✨ New Digital Experience Coming Soon: We’re excited to announce that a new mobile app and updated website access will be launching in the coming weeks! These upgrades will offer a more seamless and user-friendly experience for managing prescriptions and accessing pharmacy services.
Boone Drug seeks to honor God by providing for our community the pharmaceutical, medical, nursing, and health needs through personal, caring, and professional service to our patients and their caregivers.
